Return Policy
We hope you love your Visit Our Garden order, but if you are not satisfied with your purchase, we will be happy to exchange the product(s) for you within 14 days of delivery, subject to the terms and conditions below:
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Sorry, No returns/exchanges on International Orders.
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Products must be in new and unused condition and must be returned in their original packaging.
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You must provide proof of purchase, such as an order confirmation or receipt.
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Shipping charges are non-refundable, and you will be responsible for any shipping costs associated with returning the product(s) to us.
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We do not offer refunds, only exchanges.
To initiate an exchange, please email us at info@visitourgarden.blog.
Once we receive the returned product(s), we will process your exchange within 8-10 business days.
Please note that we reserve the right to refuse any exchange if we believe the product(s) have been damaged or used, or if they do not meet our return policy requirements.
Thank you for shopping with us!
Shipping Policy
We are pleased to offer shipping within the continental US as well shipping to Canada and Australia.. All orders will be processed within 5-7 business days of the order being placed. Once your order has been processed, it will be shipped with the tracking information provided by email. Please note that delivery times may vary depending on the shipping method and destination. We are not responsible for any delays caused by the shipping carrier or any customs or import procedures or charges.